8 Actions for Setting and Expressing Expectations

1. Clarify Objectives: Begin by defining clear and specific objectives. Whether in a team meeting or one-on-one conversation, ensure that everyone understands the end goal to foster a shared vision.

2. Communicate Transparently: Use straightforward language when expressing expectations. Avoid jargon and ambiguity to minimise misunderstandings. Clear communication is crucial for effective collaboration.

3. Encourage Open Dialogue: Create an environment where team members feel comfortable voicing their thoughts and concerns. Encourage questions to clarify expectations and demonstrate that you value their input.

4. Set Measurable Standards: Define how success will be measured. Use quantifiable metrics where possible so that everyone knows what is expected of them and can gauge their progress.

5. Provide Context: Explain the reasoning behind your expectations. When individuals understand the ‘why’ behind tasks, they are often more motivated to meet those expectations.

6. Be Consistent: Consistency is key in reinforcing expectations. Regularly review and uphold standards, as inconsistency can lead to confusion and diminish trust within the team.

7. Offer Constructive Feedback: Provide timely feedback on performance, both positive and negative. Constructive feedback helps individuals understand how they can improve and aligns their efforts with the established expectations.

8. Reassess and Adjust: Regularly revisit expectations to ensure they remain relevant. Be open to adjusting them based on feedback or changing circumstances, demonstrating flexibility and responsiveness to your team’s needs.

By embracing these actions, leaders and team members alike can better align their efforts, engender trust, and foster an environment of accountability and growth.